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Accident Compensation Helpline is a claims management company regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities. Our registration is recorded on the website www.fca.org.uk Our authorisation number is 830520.
Accident Compensation Helpline provide a personal injury claims marketing service to our panel of personal injury solicitors, who are regulated by the Solicitors Regulation Authority. We receive a marketing fee from our panel solicitors, ensuring that our service is free of charge to you. You are under no obligation to instruct one of our panel solcitors, you are free to use a solicitor of your choice.
*No Win No Fee - our panel of solicitors offer a no win, no fee service. This will protect you and means that if you don’t win your claim, there will be no cost to you. Customers typically pay a success fee of 25% of the compensation awarded to cover legal costs. This may vary, but will always be agreed with your solicitors upfront. Solicitors terms and conditions apply. If you would like to know more about your options, we're here to help. It's free to talk to us and there's no pressure to start a claim.
The compensation amounts on this website are based upon the ‘Guidelines for the assessment of general damages in personal injury cases’ from the Judicial College Guidelines. All claims are individual and the amount of compensation awarded can vary, depending upon the individual circumstances of the claim.
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Where a full recovery takes place within a period of about one to two years.
Injuries such as fractures or dislocations which cause severe immediate symptoms and which may necessitate spinal fusion.
Neck injury associated with incomplete paraplegia or resulting in permanent spastic quadriparesis.
Where a full recovery or a recovery to nuisance level takes place without surgery within about two to five years.
Many frequently encountered injuries to the back such as disturbance of ligaments and muscles giving rise to backache, soft tissue injuries resulting in a prolonged acceleration and / or exacerbation of a pre-existing back condition.
Cases of the most severe injury involving damage to the spinal cord and nerve roots, leading to a combination of very serious consequences not normally found in cases of back injury.
In these cases brain damage, if any, will have been minimal. The bottom of the bracket will reflect full recovery within a few weeks.
This category is distinguished from the moderately severe category by the fact that the degree of dependence is markedly lower.
The insured person will be very seriously disabled. There will be substantial dependence on others and a need for constant professional and other care.
In cases at the top of this bracket there may be some ability to follow basic commands, recovery of eye opening and return of sleep and waking patterns and postural reflex movement.
Soft tissue injury to your shoulder with considerable pain but almost complete recovery within one to two years.
Frozen shoulder with limitation of movement and discomfort with symptoms persisting for about two years. Also soft tissue injuries with more than minimal symptoms persisting after two years but not permanent. Often associated with neck injuries and involving damage to the brachial plexus resulting in significant disability.
The level of the award will depend on extent of fracture, level of disability, residual symptoms, and whether temporary or permanent, and whether union is anatomically displaced.
In this bracket fall cases of minor injuries, such as being struck in the eye, exposure to fumes including smoke, or being splashed by liquids, causing initial pain and some temporary interference with vision.
This award takes account of some risk of sympathetic ophthalmia.
The level of the award within the bracket will depend on age, psychiatric consequences, and cosmetic effect.
This category covers the bulk of deafness cases which usually result from exposure to noise at work over a prolonged period.
Cases will tend towards the higher end of the bracket where there are associated problems, such as tinnitus, dizziness or headaches.
The lower end of the bracket is appropriate for cases where there is no speech deficit or tinnitus. The higher end is appropriate for cases involving both of these.
(Displaced fracture where recovery is complete but only after surgery.)
Serious Fractures requiring surgery but with lasting consequences such as paraesthesia in the cheeks or the lips or some element of disfigurement.
Serious fracture with permanent consequences such as difficulty in opening the mouth or with eating or where there is paraesthesia in the area of the jaw.
Loss of or serious damage to several front teeth.
Arm amputated at the shoulder.
While there will have been significant disabilities, a substantial degree of recovery will have taken place or will be expected.
Simple Fractures of the Forearm.
A Severely Disabling Injury.
Injuries causing impairment of function but not involving major surgery or significant disability.
Most elbow injuries fall into this category. They comprise simple fractures, tennis elbow syndrome and lacerations; i.e., those injuries which cause no permanent damage and do not result in any permanent impairment of function.
Undisplaced or minimal displaced fractures and soft tissue injuries necessitating application of plaster or bandage for a matter of weeks and a full or virtual recovery within up to 12 months or so.
Where these still result in some permanent disability as, for example, a degree of persisting pain and stiffness.
Injuries resulting in complete loss of function in the wrist, for example, where an arthrodesis has been performed.
Such injuries will have given rise to permanent cosmetic disability and significant loss of function.
Crush injuries, penetrating wounds, soft tissue type and deep lacerations. The top of the bracket would be appropriate where surgery has failed and permanent disability remains. The bottom of the bracket would be appropriate for permanent but non-intrusive symptoms.
Total Loss of Index Finger.
Loss of Thumb.
Extensive fractures of the pelvis involving, for example, dislocation of a low back joint and a reputed bladder, or a hip injury resulting in spondylolisthesis of a low back joint with intolerable pain and necessitating spinal fusion.
Significant injury to the pelvis or hip but any permanent disability is not major and any future risk not great.
Cases where despite significant injury there is little or no residual disability. Where there has been a complete recovery within two years, the award may but is unlikely to exceed the mid-point in the range.
The award will depend upon such factors as the level of the amputation; the severity of any phantom pains; associated psychological problems; the success of any prosthetics; any side effects such as backache and the risk of developing osteoarthritis in the remaining joints of both lower limbs or in the hips and spine.
Serious compound or comminuted fractures or injuries to joints or ligaments resulting in instability, prolonged treatment, a lengthy period of non-weight-bearing, the near certainty that arthritis will ensue; extensive scarring. To justify an award within this bracket a combination of such features will generally be necessary.
Fractures from which an incomplete recovery is made or serious soft tissue injuries.
Simple fracture of a femur with no damage to articular surfaces.
Serious knee injury where there has been disruption of the joint, the development of ostearthristis, gross ligamentous damage, lengthy treatment, considerable pain and loss of function, an arthroplasty or arthrodesis has taken place or is inevitable.
Injuries involving dislocation, torn cartilage or meniscus which results in minor instability, wasting, weakness, or other mild future disability.
Injuries necessitating and extensive period of treatment and/or a lengthy period in plaster or where pins and plates have been inserted and there is significant residual disability in the form of ankle instability and severely limited ability to walk.
Fractures, ligamentous tears and the like which give rise to less serious disabilities such as difficulty in walking on uneven ground, difficulty standing or walking for long periods of time, awkwardness on stairs, irritation from metal plates and residual scarring.
The less serious, minor or undisplaced fractures, sprains and ligamentous injuries.
Amputation of the Great Toe.
These injuries include relatively straight forward fractures or the exacerbation of a pre-existing degenerative condition or laceration injuries to one or more toes.
Damage to hair in consequence of defective permanent waving, tinting, or the like, where the effects are dermatitis, eczema or tingling or 'burning' of the scalp causing dry, brittle hair, which breaks off and/or falls out, leading to distress, depression, embarrassment and loss of confidence, and inhibitating social life
Less serious versions of the above where symptoms are fewer or only of a minor character; also, cases where hair has been pulled out leaving bald patches.
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